Workspace Reporting

Performance overview

A focused view of your team's output and productivity.

Selected report

Performance report

Team performance

Saved transfers and confirmed hours only. Actual TPH uses combined sums, never averaged rates.

No reps are assigned yet

Use Manage Reps to add people to this campaign’s roster.

Create your first campaign

Campaigns keep each team's daily records separate. Add one to start using the dashboard.

Actual TPH = transfers ÷ administrator-confirmed working hours · * = hours not yet confirmed (shown as N/A, never guessed) · Required TPH targets stay in Daily Targets settings

Performance guideBelow 0.750.75–0.840.85+

Daily entry

Save one performance record per rep per date.

Campaigns

Create, rename, archive, or soft-delete campaigns. History is preserved; the owner can restore deleted campaigns.

Manage Reps

Add and manage the selected campaign’s team.

Daily records

Set Working Hours

Set your team's working hours and attendance. Changes automatically update performance and payroll.

Campaign Duty Status

Applies to the campaign and work date selected above. Duty is the default. No Duty annotates the campaign calendar only — it never creates, zeroes, or erases hours, transfers, attendance, or payroll.

Choose a campaign and work date to view its duty status.

Multiple Dates (Optional)

Only checked dates are changed. Weekends and other unchecked days are not included.

RepresentativeStatusHours

Present hours are confirmed when saved. Absent records are saved as confirmed 0.00 hours. Skip leaves records unchanged.

Performance report

Complete landscape layout · no payroll, billing or salary details.

Manager Dashboard

Sign in with your Administrator or team account.

Change password

You must change your temporary password before continuing.

Manage account

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Assigned campaigns

Changes apply immediately. Removing every campaign leaves the account signed in but with no campaign access.

Account activity

New temporary password

Shown once. The account must change it at next sign-in.

Username
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Login URL
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Temporary Password
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Campaign Finance Settings

Changes apply to this campaign only. Effective-dated rates are appended or updated for the selected date; earlier rates and finalized records remain unchanged.

Select an agent and working date to view actual performance and assigned targets.

Reports

Actual TPH = qualified transfers ÷ confirmed working hours. Asia/Manila · weeks Monday–Sunday.

Download report CSV

Duty Schedule

Explicit No Duty dates · Asia/Manila. Existing hours, transfers, attendance and financial records are never erased.